Our commitment
We only allow adults aged 18 and above to hold an account, and our support team is trained to spot and act on risky play patterns. If you ask us to pause or close your account, we do it without questions.
Healthy play habits
- • Decide your budget before you play and never chase a loss.
- • Set a time limit for each session and stick to it.
- • Play with money you can comfortably afford to lose.
- • Never borrow money to play or to recover losses.
- • Take regular breaks — long uninterrupted sessions cloud judgement.
- • Treat gaming as entertainment, never as an income plan.
Warning signs
- • Playing for longer than you intended, again and again.
- • Hiding your play or your losses from family and friends.
- • Feeling anxious, irritable or low when you are not playing.
- • Increasing stakes to feel the same excitement.
- • Missing work, study or family commitments because of gaming.
Limits and self-exclusion
You can ask your account manager to apply a deposit limit, a cooling-off period of 24 hours to 30 days, or a permanent self-exclusion. Write to info@domain.com or call 98111xxx43 and the request is actioned the same day.
Getting help
If gaming is affecting your health, finances or relationships, speak to a qualified counsellor or a local support helpline. Reaching out early makes recovery far easier.